Senior Management Team Contacts
Alison has been Touchstone’s Chief Executive since 2004. She is responsible for all strategy, policy development and organisational growth. Alison reports to the Board of Trustees. Alison has also previously worked for Foundation as a Service Director where she managed the Probation contract and was responsible for housing 1000 ex-offenders across West Yorkshire. Alison is also Touchstone’s LGBT Champion.
Alison Lowe is an Honorary Alderwoman for the city of Leeds and in 2020 she was invited to become a member of the Windsor Castle Association of Leadership Fellows.
Jess has worked for Touchstone since 2008. She has coproduced a number of partnerships which reduce mental and other health inequalities. These include Live Well Leeds, Mentally Healthy Leeds and Liaison and Diversion Services in West & South Yorkshire. She is responsible for developing and embedding Touchstone’s Business Development Strategy and securing Touchstone’s sustainability. She graduated from the University of Leeds in 2001 with an MA in Geography.
Zoe joined the Senior Management Team in Dec 2019 as Finance Director and is responsible for the effective leadership and management of Touchstone’s financial operations to ensure financial stability and maximum return on resources. Zoe previously worked at The NHS Confederation for 10 years in a variety of development roles leading up to being the Head of Financial Management after gaining her CIMA qualification.
Kathryn Hart has worked for Touchstone for several years in different roles, supported by Touchstone’s commitment to staff development, starting off as Officer Manager, then HR Manager and then onto her existing role of HR Director. Kathryn loves working for Touchstone as she feels she can really make a difference to people’s lives by supporting staff to reach their potential, enjoy their work and support staff to be themselves at work, which in turn supports Touchstone to deliver excellent services to service users and diverse communities. Kathryn has supported Touchstone to be a top 10 Best not for Profit Organisation since 2017 and to be in the Top 100 since 2013 as well as Investors in People – Platinum.
Arfan has over 20 years of senior leadership and management experience in the Public (Local Government) and Voluntary Sectors. During his career Arfan has worked in a number of senior roles in Yorkshire, the Midlands, the North East and London covering a number of subject matters including; Community Safety, Diversity/Equal Opportunities, Hate Crime, Housing, Mental Health, Employment, Research & Development, Information Knowledge and corporate/strategic policy development. Arfan has a track record in leading transformational change including efficiency programmes and has extensive Programme and Project Management experience. For over 25 years Arfan has led on and worked in a number of multi-agency and partnership forums that support better outcomes for service users. Arfan is an advocate of designing and delivering services in collaboration with and led by service users.
Jim has a breadth of experience in working with people who have mental health problems at both an operational and strategic level, working in the public, voluntary and regulatory sectors. He is a qualified social worker and has supported individuals and families through challenges adopting a strength based and inclusive approach. Jim has managed significant transformation projects including the implementation of the Care Act, personalisation and integration in management roles with local authorities. He has led on developing co-production at Touchstone and with partners across Leeds; including organising annual conferences and promotes inclusion and user involvement. He is the lead for safeguarding in the organisation and has worked with teams to develop safe working practices. He also leads on quality assurance to promote personal and team responsibility and to ensure learning and continuous improvement.