The Community Wellbeing Connector (CWC) Service at Touchstone serves the HATCH area of Leeds; Burmantofts, Chapeltown, Harehills and Richmond Hill.
Within the national guidance for the Community Mental Health Transformation, Community Wellbeing Connector roles are a key part of the new model, helping bridge gaps between people and support in their communities.
Our purpose is to work with people to promote mental health and wellbeing, increase their independence and support their recovery.
The Community Wellbeing Connectors work with those with ongoing and complex Severe Mental Illness (SMIs). We support people to consider and navigate the different types of community support available to them. We also offer practical support, i.e. accompanying people to activities/assessments if needed.
Referrals
We will be opening to referrals on Tuesday 27th May. Due to current capacity, we will be open to referrals from the East/North East Transformation Hubs only. We will provide further updates once we are able to accept referrals from outside of the hubs. Please contact the team on hatchcwc.lypft@nhs.net to discuss any referrals.
Please follow the below guidance for how to refer to the service when referrals are open.
Community Wellbeing Connector’s Referral Guidance
We accept referrals from professionals within GP practices, Primary Care Mental Health Teams (PCMHs), Social Prescribing Services, Community Mental Health Teams (CMHTs) or other third sector and statutory organisations in the ‘HATCH’ area.
For any professionals with a potential client that you would like to refer, please discuss these with the team via any of the following options:
- Send an email enquiry to the team at hatchcwc.lypft@nhs.net
- Contact Rachael Jones, CWC Team Leader, by phone on 07776595746
- Discussion with any CWC at the BHR and Chapeltown MDT/anchor days
We do not accept self-referrals. However, if you think this is a service that you or someone you know would benefit from, please speak with a registered GP practice or another professional involved in your care about a potential referral.
Examples of people suitable for Community Wellbeing Connector referral:
- People who are on the SMI register
- People with ongoing severe/complex mental health issues
- People transitioning from Community Mental Health Teams to Primary Care Mental Health
- Redirected referrals from secondary care services
- The above plus people who may benefit from longer term support and/or where talking therapies are not appropriate at that time
Examples of people not suitable for Community Wellbeing Connector referral.
- People who are already accessing/waiting for Leeds Mental Wellbeing Service therapies
- People with mild/moderate mental health issues that can be managed with Primary Care Mental Health
- People needing urgent crisis support (refer to Single Point of Access).