Opening Hours:
3:30pm to 9pm every day of the year for support.
People can refer online 24/7 and our local teams will contact people back within 24 hours:
OR
Call us during our opening times to speak with a member of team (3:30pm – 9pm everyday): 07741 900395
Kirklees Address:
17 Wellington Road,
Dewsbury,
WF13 1HF
We can provide taxis in urgent situations to help you access our support, but we are not able to do this for every visit.
Service description and information:
Same Day Urgent Mental Health Support in a Safe Place.
Now Open Earlier and Offering More 1-to-1 Support When You Need It the Most.
Here For You are open every day of the year for anybody aged 16years or older, who is struggling to cope or experiencing thoughts around suicide or self-harm.
We offer face-to-face confidential support in our local safe spaces across Leeds, Kirklees, and Wakefield, which are free to access without the need for GP or hospital referral.
You do not need a home address or local GP to access this service.
You can access us if you are new to the area, or you are homeless.
We support people based on their nearest hospital, as we understand A&E is not always the best place when you are struggling with your emotions.
Support Available:
1-to-1 urgent support in person.
These are 45minutes per session with one our trained, local staff, to help you talk through how you are feeling on that day and explore how we can support you to stay safe for the rest of the evening.
We can also help you to find support in your community or from other services to help you stay safe and well for longer. This might be for mental health support, or it might be to find help with housing, finances, food bank, domestic abuse, drugs and alcohol, or anything else you are struggling with.
After our 1-to-1 supports, you will be able to decompress and unwind in our Calm Space for 30minutes, to help you feel safe to go home.
Our Calm Space offers a range of distraction activities and a comfortable place to help yourself to free, hot drinks and light snacks.
1-to-1 urgent support on the phone.
We understand that you may not always feel safe or able to leave your home for a support, so in urgent situations where you feel you would like our support but are unable to get to us, we can offer our 45minute supports over the phone.
Please note that phone supports are also available via:
- NHS 111 by calling 111 and selecting option 2 for mental health, or via 111 online
- Connect Helpline (6pm-2am) on 08088001212.
Therefore, we do prioritise our face-to-face supports.
Please note that we will not be able to support if you are intoxicated or need medical attention.
Social Activities in Our Calm Space:
We recognise that for many people feeling alone can affect our mental health and make it harder to cope.
To support people to have a safe space to be around others, we will still aim to offer our social support for 2hours where possible.
This will now be from 7pm – 9pm; however, we cannot guarantee this will always be available if we receive high numbers of requests for urgent 1-to-1 support.
Urgent Care Boxes:
We try to give urgent care packs if you are currently struggling in your home or are homeless. These generally include:
- Bottled Water
- High energy snacks
- Soap and sanitiser
- Sanitary products
- Personal Safety Alarm
Please be aware these are limited and may not always be available as we provide these through donations.
Training Workshops and Awareness Sessions to Organisations:
We can deliver information sessions on what our service is and how people can access support to organisations. This includes us sharing our experience and knowledge on how to support people who may be struggling with thoughts or self-harm or suicide to increase the confidence of your workforce or group.
We have recently delivered these to Yorkshire Ambulance Service, local community groups, councillors, job centres, volunteers, and NHS services, with excellent feedback.
To enquire about these, please contact: hereforyou@touchstonesupport.org.uk
Please note these general sessions are not accredited training courses and for SafeTalk or ASIST training, delivered by Touchstone or Partners, these would need to be booked in line with information we share separately on our main Touchstone pages.
The service is funded by Kirklees Health Care Partnership as part of West Yorkshire ICB.
Service User Privacy Notice
Here For You follows the Touchstone Service User Privacy Notice. Touchstone is committed to protecting and respecting your privacy and keeping your information secure. Take a look at our Service User Privacy Notice to learn how we look after your information: Click here to read our Service User Privacy Notice