Beacon HousingWhat does the Service do?

Touchstone is a partner in Beacon, a Leeds city-wide initiative that provides supported accommodation for individuals who experience multiple disadvantage, including families. The service was launched in 2017 and is delivered by a consortium, including; Turning Lives Around, Touchstone and Foundation. Each partner brings unique expertise and experience that enables us to effectively intervene to prevent homelessness for those at risk. This combined approach, which is designed to be trauma informed, ensures the optimum service for our clients. We also work closely with other agencies such as Forward Leeds and Engage, to ensure further support our clients.

What type of accommodation is provided?

Beacon provides three types of supported accommodation for our clients. We have self-contained flats, shared community accommodation and Intensive Support Environments (ISEs). All accommodation is furnished and clients are provided with the basic living essentials.

In the ISEs clients receive 24/7 support from on-site staff. The rooms are lockable and furnished (including a fridge). Clients will cook for themselves in a shared kitchen and will also share a lounge and bathroom.

Eligibility criteria for Beacon:

  • Be over 16 years old and have an established local connection to Leeds, e.g. Leeds resident, family associations, etc.
  • Be willing to participate in the Beacon support planning process and possess sufficient living skills enabling you to maintain a tenancy with the support provided.
  • Require a period of supported accommodation to live independently, addressing multiple disadvantage*.
  • Do not present a level of risk that would significantly compromise staff safety or the safety of others who may work or live close by to the client.
  • Require accommodation for safeguarding purposes.
  • Have limited accommodation options available, e.g. being unsuitable to access private rented sector accommodation or the council lettings scheme due to high support and/or risk issues.
  • Require accommodation due to leaving institutions such as prison, hospital, etc.

*including needs such as: homelessness, offending, mental health and substance misuse

How many people do we support and for how long?

Beacon can accommodate around 240 people at any one time, and with a maximum length of stay between four and twelve months. Beacon supports over 100 people each year to move into independent living and more permanent accommodation, through private landlords, Leeds City Council and housing associations.

What support do we provide?

The support from Beacon includes tenancy training along with a range of services tailored to each client’s individual needs, such as:

  • Self-care, health and wellbeing.
  • Budgetary and financial advice.
  • Peer mentoring.
  • Access to volunteering and educational opportunities.
  • Recovery support, including harm reduction and joint work with drug and alcohol agencies.
  • Managing statutory orders and risk.

How can I make a referral?

Access to Beacon is via referral. Referrals can come from Housing Options (Leeds City Council), our Street Outreach Support Worker, other agencies or via self-referral. Our outreach worker is part of a larger multi-agency team that provides support and advice to those living on the streets who have otherwise disengaged with services or waiting for access to housing or treatment.

Once a referral has been received, we aim to contact potential clients within two working days to arrange an assessment. The assessment usually takes between one hour and one and a half hours. Its purpose is to ensure that Beacon is the right service for the client and we can provide the support they need to maintain a tenancy. Within five working days of the assessment, we will contact the client to explain the way forward.

Get in Touch

Referrals or enquiries can be made via:
Secure Address:

Specific enquiries can be made via:

Beacon Pathway Managers
Shamyla Sarwar
07837 420550

Senior Pathway Worker
John Pollock
07864 609617

Touchstone House,

2-4 Middleton Crescent, Leeds, LS11 6JU

If you see someone sleeping on the streets:

You can use the Street Link app or call 0300 5000 914. This will alert the Leeds Street Support Services.