We are a multi-award winning mental health and wellbeing charity operating in communities across Yorkshire.

Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

Please note we are unable to provide sponsorship for these roles.

Overview of Service

Our Crisis Cafes and Safe Spaces provide support to individuals who are struggling to cope in an evening (6pm-Midnight) and feel they need support.  We operate 7 nights a week, 365 days a year across Yorkshire in Kirklees, Leeds, Rotherham and Wakefield.

The aim of our service is to reduce A&E admissions and emergency service intervention for people experiencing mental health distress, by providing a safe alternative space. We deliver 1-to-1 support to de-escalate crisis and listen to individuals immediate concerns, as well as providing social activities based on distraction and coping techniques to empower self-management and prevent future crisis.

We are not a clinical service and do not provide medical advice, therapy, or counselling. Our teams are made up of individuals from a variety of backgrounds with lived experience of mental health crisis.

To support our demanding service we are looking for experienced bank Support Staff and Team Leaders who are passionate about increasing access to Crisis Care for all and are able to work flexibly in the evenings where our core team need additional capacity to operate.

Available Roles

All roles are fixed until March 2024 in line with our current contracts but are likely to be extended.

Bank Team Leader

NJC Scale Point 23 – £30,151 pa/pro rata (£15.63 per hour)
Plus, an additional unsociable hours payment of £2.00 per hour from 9.00pm – 2.00am

For full details of our Team Leader Role and to download our application pack please click HERE

Bank Crisis Support Worker

NJC Scale Point 12 – £24,296 pa/pro rata (£12.70 per hour)
Plus, an additional unsociable hours payment of £2.00 per hour from 9.00pm – 2.00am

For full details of our Crisis Support Worker Role and to download our application pack please click HERE

Our Locations

  1. Kirklees
  2. Leeds
  3. Rotherham
  4. Wakefield

Our Kirklees and Rotherham services support people aged 18+ and our Leeds and Wakefield services support people aged 16+.

Roles are available across all sites, to apply – please state on your application form which site/s you would like to be considered for. 

Please be aware that staff are responsible for arranging their own transport to and from working locations.

As an employee of Touchstone, all successful applicants continually benefit from the following:

  • Personal wellbeing budget
  • 28 days annual leave + 8 bank holidays (pro-rata)
  • Agile working policy
  • Cycle to work scheme
  • Access to counselling and 24/7 confidential staff Mindful Employer helpline
  • Health and wellbeing and fun organisational staff away days
  • Inclusive maternity and parental policies and pay
  • A full range of staff and peer support networks
  • Excellent staff engagement
  • Lots of learning and development opportunities

Get In Touch

For more information about our vacancies please contact our Recruitment Team: recruitment@touchstonesupport.org.uk