HERE FOR YOU WAKEFIELD – CRISIS SERVICE BANK TEAM LEADER
Salary: Touchstone Pay Structure (2024) points 23 – 25 starting at £34,036.66 pa/pro rata
Plus, an additional unsociable hours payment of £2.00 per hour from 9.00pm- 11.00pm
Hours: 37 hours per week 3-4 shifts per week on a rota basis across 7 days, the remainder of hours will be admin hours.
Responsible to: Here For You Service Managers
Employing body: Board of Touchstone Leeds
Locations: Wakefield
*Any increase in pay point(s) will be reviewed on annual basis based on the financial position of Touchstone and will only be awarded on this basis. Your pay/pay point will not automatically increase.
The post will involve regular face to face work (including bank holidays) in the evening and at night.
Shifts in Kirklees and Leeds are between the hours of 3pm-10pm.
Shifts in Wakefield are between the hours of 3pm-11pm.
Please be aware that all staff are responsible for arranging their own transport to and from working locations.
We are unable to provide sponsorship.
PURPOSE OF THE JOB
Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.
We are seeking self-motivated individuals who have experience of successfully line managing people, also supporting people with emotional distress, including working with people at risk of suicide and self-harm and supporting people from BME and LGBTQ+ communities. The Here For You service provides support to individuals, aged 16 years or older, who are struggling to cope and may have thoughts of self-harm or suicide. The service operates 7 days a week, 365 days a year alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals away from A&E and section 136 suites wherever possible.
Information Session via MS Teams at 1pm Tuesday 10th November
To attend please email hereforyou@touchstonesupport.org.uk
CLOSING DATE: Friday 15th November 2026
Interviews will be held on: Thursday 3rd December 2026
For more information, please contact leannew@touchstonesupport.org.uk
Please send completed applications to recruitment@touchstonesupport.org.uk
HFY Leeds Team Leader Job Description
HFY Team Leader Person Specification
Advice on Completing Application Forms
Recruitment Of-Ex-Offenders Policy
Touchstone Job Applicant Privacy Notice – June 26
As an employee of Touchstone you will benefit from the following:
- Working for a diverse and inclusive organisation e.g. 37% *BME staff, 28% *LGBTQ+ staff, 19% *staff with a disability. Staff and peer support networks (*as above and many more)
- 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
- Flexible working opportunities
- Access to HealthHero – Employee Assistance Scheme and Virtual GP service for staff
- Personal wellbeing and training budget.
- Health and wellbeing activities and fun staff team away days
- Inclusive maternity and parental policies and pay
- Additional day of leave as a celebration day or health and wellbeing
- Learning and personal development opportunities
Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Applications can be obtained by visiting www.touchstonesupport.org.uk or by e-mailing recruitment@touchstonesupport.org.uk. Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
