HERE FOR YOU – CRISIS SERVICE BANK TEAM LEADER
Salary: Touchstone Pay Structure (2024) points 23 – 25 starting at £33,699.66 pa/pro rata
Plus, an additional unsociable hours payment of £2.00 per hour from 9.00pm- 02.00am
Hours: BANK HOURS ONLY
Responsible to: Here For You Service Managers
Employing body: Board of Touchstone Leeds
Locations: Various service locations across Kirklees, Leeds and Wakefield
*Any increase in pay point(s) will be reviewed on annual basis based on the financial position of Touchstone and will only be awarded on this basis. Your pay/pay point will not automatically increase.
The post will involve regular face to face work (including bank holidays) in the evening and at night.
Shifts in Kirklees and Leeds are between the hours of 3pm-10pm.
Shifts in Wakefield are between the hours of 5pm-1am.
Please be aware that all staff are responsible for arranging their own transport to and from working locations.
We are unable to provide sponsorship.
PURPOSE OF THE JOB
The Here For You service provides support to individuals who are struggling to cope, and may have thoughts of self-harm or suicide in an evening and feel they need support.
The service operates 7 nights a week, 365days a year supporting people aged 16years or older across Kirklees, Leeds, and Wakefield. The service works alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals away from A&E and section 136 suites wherever possible. The service delivers 1-to-1 support to de-escalate crisis and listen to individuals immediate concerns, as well as providing a calming and inclusive space for individuals to be their authentic self and develop distraction and coping techniques to empower self-management and prevent future crisis.
We are looking to recruit people with lived experience and experience of supporting people with emotional distress, including working with people at risk of suicide and self-harm and supporting people from BME and LGBTQ+ communities.
CLOSING DATE: Friday 25 September 2026
Interviews will be held on: Tuesday 6th or Wednesday 7th October 2026
For more information, please contact leannew@touchstonesupport.org.uk
Please send completed applications to recruitment@touchstonesupport.org.uk
HFY BANK Team Leader Job Description
HFY Team Leader Person Specification
Advice on Completing Application Forms
Recruitment Of-Ex-Offenders Policy
Touchstone Job Applicant Privacy Notice – June 26
As an employee of Touchstone you will benefit from the following:
- Working for a diverse and inclusive organisation e.g. 37% *BME staff, 28% *LGBTQ+ staff, 19% *staff with a disability. Staff and peer support networks (*as above and many more)
- 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
- Flexible working opportunities
- Access to HealthHero – Employee Assistance Scheme and Virtual GP service for staff
- Personal wellbeing and training budget.
- Health and wellbeing activities and fun staff team away days
- Inclusive maternity and parental policies and pay
- Additional day of leave as a celebration day or health and wellbeing
- Learning and personal development opportunities
Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Applications can be obtained by visiting www.touchstonesupport.org.uk or by e-mailing recruitment@touchstonesupport.org.uk. Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
