Self Directed Support Covid-19 update


Our Self Directed Support Service continues to operate during these difficult times. Our mental Health Support Workers continue to be committed to deliver essential support to our service users across the city.

We have been working closely with our partners, service users & carers to find new, safe and creative ways to support people across the city offering mental health & wellbeing support to some of the most vulnerable people across the city.

We have been increasing are 1-1 support, and all our team are working as usual just with some essential safety measures in place. We are encouraging support to take place outside your home as much as possible, to minimise working in an enclosed space. When we are visiting you in your own home we will be following all the safety measures to help keep us both safe.  We have found some people like using video calling as well as phone calls.

Part of your support could be travelling across the city , staff can support you to travel on buses and trains; we will be wearing PPE where necessary .

Unless there is prior agreement, staff will not be using their own vehicles as part of your support sessions

Keeping  well at this time is more important than ever, our mental health worker are sporting individual’s to manage stress , anxiety and implement useful coping strategies .

We recognise that this is a difficult time for everyone, we are assessing individual needs and working closely with CMHT, CPNs, Social workers, housing providers amongst others to create the most suitable package of support and manage risks that the coming weeks and months may present.

If you would like to talk to someone about the service , would be  happy to discuss this with you on the contact details below –

Self Directed Support Team – 0113 2718277

Touchstone House, 2-4 Middleton Crescent, Beeston, Leeds, LS11 6JU.

Jill Gaffrey –Personalisation Manager

We provide personalised support to people with individual budgets who opt for Touchstone to provide them with 1-1 specialised mental health support. Touchstone have been supporting people who have their own personal budgets, since 2010.

We use a person centred approach to focus on your strengths and aspirations, and aim to focus on “What’s strong not What’s wrong” while taking realistic steps to maximise your independence and recovery.

Support could be in any of these areas

  • Developing meaningful relationships
  • To participate in leisure, sporting activities, further education or work options
  • Getting involved in your local community
  • Learning to manage your health and wellbeing better
  • Budgeting and financial management
  • Attend groups , meetings about your support and health appointments
  • To enable you to keep safe and make good plans to reduce harm
  • Developing and increasing sustainable independence at home
  • Developing a care plan with realistic achievable goals

Why choose us

  • 30 years of mental health experience from an award winning organisation
  • Culturally sensitive diverse workforce
  • Experienced staff team, with expertise of supporting people with multiple and complex needs
  • Evidence of reduced involvement with crisis services, hospital admissions and CMHT involvement while engaging in SDS package
  • We have excellent relationships with our partners, in CMHT& ASC, often working closely to be involved in discharge plans from hospital & supporting recovery & transition back into the community
  • Awarded 4 & 5 star “Green tick” provider for Leeds Directory
  • Speak to your health professional, doctor , community nurse or social worker to see if you may be eligible for these budgets

Get in Touch

0113 271 8277

07760 173479

Personalisation Manager
07825 876839
Senior Worker

Touchstone House,

2-4 Middleton Crescent, Leeds, LS11 6JU

Case Studies

“Mum is so motivated now and really looks forward to her worker coming , she is much healthier and her fitness has improved, she is getting out most days and trying loads of new things.”

Feedback from Daughter of client, June 2015

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“Staff are brilliant, cannot be faulted, I am exceptionally happy & rely on Touchstone, both brilliant! *Maybe in the future I will volunteer when I’m better.”

MO, May 2019

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