Community Support Team case study
Heidi has historically struggled to engage in mainstream services and often found them unhelpful. Depression and overwhelming feelings of hopelessness have often played a large role in Heidi’s life. Heidi had a difficult past, growing up in Local Authority care, and struggling with illicit drug use. She made a decision that she wanted things to change. She stopped using
Dosti case study
Previously divorced with children Ms. B had managed to maintain a good standard of living in that she had made a beautiful home. She felt lonely and thought she would never find a partner who would be with a divorcee with children. So when she met her second husband it made her feel that she had found the
Kirklees Peer Led Brokerage Service annual review
The Peer Led Brokerage Service offers free, independent advice and practical help with putting together Self Directed Support (SDS) packages for individuals, which are funded by their direct payment personal budget from Kirklees Council. PBS is designed and delivered by people with experience of mental health difficulties and mental health services. We help people to choose the kind of support they
BME Dementia Service case study
A woman in her 70s approached the dementia worker following a talk at a local women’s group, sharing her concerns of having similar symptoms for the last few months. She was advised to contact her GP and advised to ask for a memory test if she felt that her memory loss was not a part of her normal
Solomon's Story – Volunteers Project case study
I was a university student, studying accountancy but dropped out due to poor health and then worked as a security guard before joining Touchstone. I was once a service user with Touchstone and was introduced to the Touchstone volunteering course by my housing officer. I have been volunteering for two years now. I don’t visit service users but I
Parisa's Story – BME Carers Service case study
I am a carer for my daughter. After hearing about Carers Leeds I went to their office for support. Shuria arranged to come and visit me at my home to discuss my support. I was happy to see her as before this I had no proper support. My worker introduced me to a volunteer at Touchstone who provided